Meeting Needs. Making Change.
The Coronavirus (COVID-19) virus has changed the way we interact and the ways in which we help each other. What this virus has not changed is our commitment to supporting our clients and our community! North Shore CAP will continue to bring you updates and resources as we all get through this, together.
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How North Shore CAP is responding
April 22, 2020
At this time, North Shore Community Action Programs office is closed to the staff as well as the public. Staff is working remotely and is doing everything they can to support the needs of clients and the community. Below is a program specific update on how North Shore CAP is currently operating:
- Energy Conservation Jobs are being completed swiftly and all other operations with the exception of emergency heat calls, are suspended. Calls and emails are being returned.
- Fuel Assistance The team is working remotely returning calls and emails and processing applications by phone. Households who heat with oil or propane are prioritized. The Dept. of Public Utilities has extended the moratorium on utility shut offs. This means that no household will be facing a termination until the Commonwealth’s State of Emergency has been lifted.
- Adult Education and Workforce Development No classes are being held. However, there are online course work opportunities and our teachers are providing one on one tutoring by phone or video conferencing.
- Housing Pathways Our team of dedicated case managers are working remotely. They are calling clients daily to check on how they are feeling, do they need food, etc.
- Community Outreach The team is checking in with clients daily to make sure they are well, they have food, etc. They are available to answer questions and make referrals for people who need assistance and they are able to provide emergency funds assistance.
- Elder Home Care Our Home Care aides continue to see clients. With a protocol in place for them to report illness for the elders they visit, and diligently following CDC recommendations, Aides are safely caring for elders.
NSCAP provides social services that enable low-income families and individuals to obtain the skills and knowledge they need to become economically self-sufficient, civically engaged, and to live in dignity and decency.
119 Rear Foster Street, Building 13
Peabody, MA 01960